From AI experiments to redesigned processes that deliver.
HR, Marketing, Finance, and operations — we help teams move from ad-hoc AI use to workflows that actually deliver. Practical automation, measurable results, and ways of working that fit how you operate.
Practical automation, measurable results
For organisations that have seen what AI can do individually — and are ready for what it can do structurally. We map how your teams actually work: where time disappears into manual steps, handoffs, and coordination gaps. Then we redesign processes and embed AI where it genuinely reduces effort and improves delivery — with the guardrails and support that make adoption stick.
Same principles as our product-team work: assess the operating model, find the bottlenecks, embed the right capabilities, measure the difference. No six-month engagement; an assessment, a pilot, and results you can measure.
Sound familiar?
Hours lost every week to manual data entry, report formatting, and chasing approvals
No real visibility into where the team's time actually goes
AI experimentation stuck at individual ChatGPT use — nothing embedded in workflows
Cross-functional handoffs that break down and create rework
Processes that nobody designed — they just grew organically and nobody questions them
Change initiatives that start strong but quietly revert within months
From Manual to Streamlined
How we transform business operations — mapping pain points and embedding AI where it matters.
1
MapDocument how work flows today — end to end, team to team
Continuous improvement — measure results and tighten the loop
Every step is scoped to real pain points — not theoretical process re-engineering.
Process mapping and optimisation
Every business team has processes that have grown organically — intake forms that go nowhere quickly, approval chains that add days, reporting that requires manual copy-pasting across systems. We map your workflows end-to-end, identify where time and quality are lost, and redesign processes that are clearer, faster, and easier to sustain. You keep the right level of control and visibility — without the steps that exist only because "we've always done it that way."
AI workflow automation
Your teams shouldn't spend hours on approvals, data entry, report formatting, and routine communications that follow predictable patterns. We help you identify the best candidates for AI workflow automation, select the right tools, and implement them incrementally — so change is manageable and results are measurable. Your people get to focus on judgment, relationships, and the exception handling that actually needs a human.
Cross-functional collaboration
Business and operations teams rarely work in isolation — you depend on product, engineering, data, and each other. But cross-functional work often breaks down at handoff points: unclear ownership, misaligned timelines, and too many status meetings. We design collaboration patterns, shared artefacts, and communication rhythms that keep work aligned and predictable, so everyone knows who does what and when without the meeting tax.
Custom AI solutions for business workflows
When off-the-shelf tools don't fit, we help you build custom AI solutions scoped to your actual pain points — document classification and summarisation, intelligent routing, decision support, and automated reporting. Every solution is integrated with your existing systems and designed for safe, auditable use. You get real value without compromising the control or compliance your organisation requires.
Change management that sticks
New processes and tools only deliver value if people actually adopt them. We provide change management that goes beyond a launch email: clear communication of the why and how, hands-on training and runbooks, pilot programmes with real feedback channels, and follow-up support that reinforces new habits. The goal is lasting behaviour change — not a one-off rollout that quietly reverts three months later.
Not sure where to start? Begin with an assessment
A focused assessment maps how your teams work today, identifies the highest-impact opportunities, and gives you a clear, prioritised roadmap — so you invest in the changes that matter most.